Hi Eric,

Thank you for your excellent feedback.

I am very sorry that the TSU01W.14R does not work with your Nexus toilet. You are welcome to return one of my phone calls to chat about the rough-in adapter you ordered and the one that is compatible with Toto’s Nexus toilets. I am happy to see that you are already in contact with one of our customer service agents regarding the return of the TSU01W.14R, and he has also provided you with the model number for the correct unifit adapter for your Nexus toilet, which is TSU10W.14.

Thank you for shopping at PlumbingOnline.ca -- We appreciate your business.

Hi Greg,

Thank you for sharing your experience with us. We’re thrilled to hear that the 14" Unifit Trapway Rough Flange TSU01W.14R worked perfectly for your needs. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out.

Thank you for shopping at PlumbingOnline.ca - we appreciate your business!